Much of our sustainability work happens behind the scenes.

We have developed a formal Sustainability Policy and management framework, departmental responsibilities for GSTC requirements, annual sustainability reporting, sustainability and climate-risk assessments, procurement standards, waste and single-use reviews, and more structured monitoring of environmental and social performance.

A designated Sustainability Officer coordinates the programme with management and departments across the Resort, supported by our Green Team. Sustainability remains a shared responsibility across the business, with departments responsible for the actions, data and evidence relevant to their work.

We also aim to communicate our progress honestly. Where information is incomplete, a baseline is still developing or more work is needed, we prefer to say so rather than overstate an achievement.

• Share suggestions or ideas that could help us improve.
• Let us know if you see something during your stay that could be managed more responsibly.
• Use the sustainability information provided around the Resort and through our guest communications.
• Ask us questions – guest feedback is part of how we continue to improve.

Water is an especially important resource in Malta.

The Resort produces most of its water supply on site through seawater reverse osmosis and uses water-saving fixtures and aerators across the property. We monitor consumption and maintain our systems to help identify unnecessary losses.

We also recover resources that would otherwise be lost. Stormwater is collected for appropriate non-potable uses, while air-conditioning condensate is reused for irrigation.

Our work continues to focus on better monitoring, efficient use, system resilience and responsible management of our water supply.

• Reuse towels when a fresh one is not needed.
• Hang towels you would like to reuse and follow the towel-change guidance in your room.
• Keep showers to a reasonable length.
• Turn off the tap while brushing your teeth or shaving.
• Avoid requesting unnecessary linen changes during your stay.
• Let us know if you notice a dripping tap, running toilet or other possible leak.

Energy efficiency is built into the way guest rooms and operational areas are managed.

The Resort uses LED lighting, efficient HVAC technology, preventive maintenance, and smart room controls designed to reduce unnecessary electricity use.

In guestrooms, the energy system switches off the air-conditioning and most room lighting and electrical systems shortly after the room is vacated. The air-conditioning also switches off when the balcony door is opened, helping to avoid cooling an open room.

Beyond day-to-day efficiency, we are strengthening energy monitoring, greenhouse-gas accounting and our understanding of climate-related risks including heat, storms, coastal exposure, flooding and water stress.

When weather conditions may affect guest safety, relevant warnings and guidance are communicated by the Resort.

• Keep the balcony door closed while the air-conditioning is operating.
• Choose a comfortable room temperature between 21°C and 24°C.
• Avoid unnecessary use of lighting or electrical equipment while you are in the room.
• Check weather warnings and safety information provided by the Resort before heading to the coast or planning outdoor activities.
• Follow staff guidance during high winds, storms, extreme heat or other severe weather conditions.
• In hot weather, plan outdoor activities sensibly, seek shade and keep hydrated.

Our priority is to prevent waste where possible before looking to reuse, recycle, recover or dispose of materials.

We are strengthening waste separation across guest and operational areas, supported by clearer signage, defined responsibilities and staff training.

We have also reviewed single-use products across departments to identify where items can be avoided, reduced, or replaced with practical alternatives.

Food waste is another important focus. We are improving how it is measured and looking at prevention through purchasing, storage, preparation, buffet management, and portioning.

• Follow the signs on the waste and recycling bins provided.
• Place items in the correct stream to help avoid contamination.
• Empty recyclable containers before disposal where practical.
• Do not place food, liquids or heavily soiled items in recycling unless the signage specifically says they are accepted.
• At buffets, start with what you expect to eat – you can always return for more.
• Choose reusable or refillable options where these are available and avoid taking disposable items you do not expect to use.

The choices we make when purchasing food, products and services can influence both environmental impact and the local economy.

Our Sustainable Procurement Policy guides how we consider local sourcing, packaging, circular alternatives, environmental performance, labour practices and other sustainability factors alongside quality, availability and commercial requirements.

Where practical, we consider Maltese and locally based suppliers, growers, producers, fishers, artisans and service providers. Responsible seafood is also part of our purchasing approach.

We are improving how local and responsible purchasing is measured so that future targets are based on reliable information rather than assumptions.

• Choose Maltese food and locally produced options when available.
• Try seasonal dishes and ingredients.
• Choose responsibly sourced seafood options where these are identified.
• Support local producers, artisans and businesses during your stay.
• At buffets and restaurants, order or serve what you expect to eat and return for more if needed.
• Ask our team about local products, ingredients and experiences.

Our people are central to both our hospitality and our sustainability commitments.

We aim to provide a working environment based on fairness, dignity, safety, respect, inclusion and opportunity, supported by training, engagement, and development.

Our Heart of Gold mentality recognises that every role contributes to the guest experience – including the many colleagues whose work takes place behind the scenes.

Employees are encouraged to contribute ideas and identify practical improvements in the areas they know best.

• Treat our team, other guests and local communities with respect.
• Share positive feedback when a member of our team has made a difference to your stay.
• Let us know if you require accessibility support or other assistance.
• Respect the diversity of the people who work and stay at the Resort.
• Raise any concern about inappropriate behaviour so it can be addressed.

We want the experience of staying at Ramla Bay to extend beyond the Resort itself.

Malta’s history, traditions, food, communities, landscapes and cultural heritage are part of the destination we share with our guests.

We aim to promote authentic Maltese food, products, art, craft and experiences; provide accurate information about local heritage; work with knowledgeable local organisations and practitioners where appropriate; and help guests discover Malta responsibly.

• Explore Malta and Mellieħa beyond the Resort.
• Choose authentic local food, products and experiences.
• Support Maltese producers, artisans and cultural organisations.
• Respect local customs, traditions and places of worship; dress appropriately where required.
• Follow local rules on access, photography and behaviour at historic, archaeological, cultural and religious sites.
• Leave artefacts, stones and other features where you find them and help preserve the character of the places you visit.

Our coastal setting is one of the Resort’s greatest assets and one of our most important responsibilities.

We are continuing to improve our understanding of the marine and terrestrial environments around us and how Resort activities may affect them.

Our work includes responsible landscaping, pollution prevention, better understanding of local habitats and species, and consideration of impacts from waste, lighting, noise, runoff and guest activity.

This is an area where our knowledge and actions will continue to develop as we strengthen our evidence base and work with relevant organisations and experts.

• Leave beaches, coastal areas and countryside as you found them.
• Dispose of waste correctly and never leave litter, cigarette butts or other items behind.
• Avoid disturbing, feeding or handling wildlife and do not damage plants or habitats.
• Follow marked paths and local guidance in protected or sensitive areas.
• Choose a reef-conscious or reef-safe sunscreen where available and consider UV-protective clothing or shade to reduce the amount of sunscreen entering the sea.
• Do not remove shells, plants, rocks or other natural features from sensitive areas.
• If swimming or snorkeling, observe marine life without touching or chasing it.

Transport is part of our wider sustainability footprint. We are improving the way we understand travel-related impacts and provide guests with practical information on lower-impact transport options where relevant.

Our longer-term work includes considering public transport, shared transport, cycling facilities, electric-vehicle infrastructure and other practical mobility improvements as feasibility and demand develop.

• Use public transport, ferries or shared transport where practical.
• Walk for shorter journeys where routes and weather conditions make this safe and comfortable.
• Combine trips where possible rather than making several separate journeys.
• If hiring a vehicle, choose a smaller or lower-emission option where suitable for your needs.
• Ask our team for practical information on local transport options.

Our responsibility does not end at the Resort boundary.

We engage with public authorities, local organisations, NGOs, suppliers and other stakeholders on issues that affect the Resort and the wider destination.

We also support environmental, cultural and social initiatives where they respond to meaningful needs and where we can make a useful contribution.

As our sustainability programme develops, we are strengthening how community support, stakeholder feedback, concerns and potential impacts are recorded and reviewed.

• Respect neighbouring communities, beaches and public spaces.
• Keep noise considerate when returning to or leaving the Resort, particularly at night.
• Support local businesses while exploring the area.
• Follow local guidance when visiting villages, beaches and public places.
• Share concerns or suggestions with us if you believe our operations could be improved.
• Help us be a good neighbour by treating the destination with the same respect you would expect at home.

If you have a concern you would like to raise, please contact our team at: community@ramlabayresort.com

We will review all submissions promptly and work towards appropriate resolutions where necessary. All communications will be treated confidentially and with respect.

Ramla Bay Resort’s sustainability programme is aligned with the GSTC Hotel Standard and is independently assessed through our certification process.

The GSTC framework helps us look beyond environmental measures. It covers sustainable management, people and communities, cultural heritage, and environmental performance.

We do not regard certification as the end of the process. It provides a framework for independent review, while our policies, plans, audits, monitoring and annual reporting help us identify both progress and areas where further work is needed.

• Should you wish to read more about our Sustainability Policy and Sustainability Report, please email esg@ramlabayresort.com
• Share feedback on what you experience during your stay.
• Ask us about the sustainability initiatives that matter to you.
• Help us continue improving through the everyday choices you make while you are here.

• Sustainability is not a finished project.
• As the Resort develops, so will our approach. We will continue to strengthen our data, understand our impacts and risks, work with our people and suppliers, and improve the way sustainability is integrated into everyday decisions.

We want our progress to be practical, measurable and transparent – celebrating what has been achieved while remaining clear about where more work is still required.

Should you wish to read our Sustainability Report and Sustainability Policy, or give feedback on our Sustainable Practices, please email esg@ramlabayresort.com.